Delivery & Returns

If you are purchasing as a consumer, you have legal rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including the right to cancel most purchases within 14 days of receiving your order. If you choose to cancel, you must notify us within this period and return the goods in an unused and resalable condition within 14 days of informing us. Unless the goods are faulty or we have agreed otherwise, you will be responsible for the cost of returning the items. Refunds will be processed within 14 days of receiving the returned goods or satisfactory evidence that they have been returned. Certain products may be exempt from cancellation rights where permitted by law, including bespoke or personalised products.